1. Payment options:
- Credit Card – We accept Visa, MasterCard, and American Express.
2. Returns and Refunds
It’s important to us that customer’s experience with our product and service is great.
If you are not completely satisfied with your purchase, you may return it within 30 days of the receiving date.
No questions asked if items are unopened! We will promptly refund your money when we receive the returned item.
- Send us a return request using a Contact Form with your order number to receive your return authorization.
- If an item is defective or damaged in shipping, we will issue a pre-paid return shipping label. In all other cases, the buyer is responsible for return shipping and may ship back the item using the carrier of their choice.
- If you’d like, we can send you a return label. In that case we will simply deduct the shipping fees from your refund amount. Please, let us know in your email whether you would like to use this service, and we will provide you with a quote based on your nominated address.
- All orders are processed same day, fulfilled: Monday through Saturday.
- Carriers: USPS, UPS, and FEDEX.
- Transit time within the U.S.A.– 5-7 business days, shipped: Monday through Saturday.
- International delivery may take up to 1 month. Delays can occasionally occur.
- Shipping cost is calculated at check-out and depends on measurements and weight of the items, and country of destination.
- You will receive an order confirmation email when you place your order. Once your order has shipped, you will receive a shipping confirmation email with a tracking number. If you do not receive an email, please check your spam filter or contact us for confirmation.
- Please, review and ensure that you have entered a correct address. We are not responsible for non-delivery due to error in the address that you provide.